How to snooze or deactivate your own direct listings when joining Travelnest
Learn how to pause listings you manage outside Travelnest and avoid duplicate listings when your new listings go live.
How to handle listings outside Travelnest
This guidance is for listings you created and manage yourself on booking sites such as Airbnb or Booking.com. It does not apply to Travelnest Direct or listings managed by Travelnest.
Before Travelnest publishes your property on a booking site, snooze or temporarily unlist your existing listing on that same site. You cannot keep both listings active for the same property on the same platform.
If your listing is managed by Travelnest, make property updates through your Travelnest account rather than editing the channel listing directly. Separate changes can cause information or availability to become inconsistent.
What if I keep a listing outside Travelnest?
If you continue to advertise independently on a platform you do not use through Travelnest:
- Review your channel selection. Do not select the same platform in Channels for the same property while your independently managed listing remains active.
- Connect your calendars both ways. Set up the relevant calendar connections so external bookings are reflected in Travelnest and Travelnest bookings are reflected in your external calendar.
- Keep availability up to date. You remain responsible for dates taken by bookings you manage outside Travelnest.
For guidance, see How to connect or sync a calendar to your Travelnest account and How do I block or unblock dates on my calendar?.
Calendar synchronisation does not replace the requirement to avoid duplicate active listings on the same booking site. Booking.com is required under Travelnest’s channel policy, so it cannot be deselected to keep a separate Booking.com listing active for the same property.
How do I pause my independently managed listing?
The options below apply only to listings you created and manage yourself. Check the booking site’s current guidance before making changes, particularly if you have confirmed bookings.
Airbnb
Travelnest recommends temporarily unlisting your independently managed Airbnb listing while Travelnest advertises the property on Airbnb.
Check the available pause or unlisting options and keep track of any end date so the old listing does not become active again alongside your Travelnest listing.
See Airbnb’s guide to unlisting or removing a listing.
Booking.com
Use the temporary snooze option in your Booking.com extranet to pause your independently managed listing. Check the selected period and keep the listing paused while Travelnest advertises the same property on Booking.com.
See Booking.com’s guide to temporarily pausing a listing.
Vrbo
Use Vrbo’s listing-hiding option to pause your independently managed listing while Travelnest advertises the property on Vrbo. Check any selected return date so the old listing does not become active again unexpectedly.
See Vrbo’s Help Centre for guidance on hiding your listing.
Expedia
Contact Expedia through Expedia Partner Central for help pausing or deactivating your independently managed listing before Travelnest publishes the same property on Expedia.
Pausing a listing is not an instruction to cancel existing bookings. Check what happens to confirmed stays under the option you choose and continue to manage those bookings appropriately.
Frequently asked questions
Why do I need to snooze or deactivate my existing listings?
Travelnest creates new channel listings using your property information. If an independently managed listing for the same property remains active on the same booking site, it can create a duplicate and increase the risk of double bookings.
Keep the outside listing snoozed or inactive for as long as Travelnest advertises the same property on that platform. Duplicate active listings for the same property on the same platform breach the terms described in this guidance.
What if I want to keep my property on other booking sites?
You can manage listings independently on platforms you do not use through Travelnest, subject to Travelnest’s channel requirements. You are responsible for keeping your Travelnest calendar up to date for bookings received elsewhere.
Use calendar synchronisation or manually block the booked dates. Advertising on different platforms is not the same as having two active listings for the same property on one platform.
How do I snooze my Travelnest listing?
You do not snooze a Travelnest-managed listing using the controls for an independently managed channel listing.
- To pause new bookings for particular dates: Block those dates in your Travelnest calendar. The listing stays live, but the blocked dates are unavailable.
- To stop advertising on a selectable booking site while staying with Travelnest: Follow How to remove your property from a booking site. Booking.com cannot be deselected under Travelnest’s channel policy.
- To leave Travelnest entirely: Book a call with the team. See How to leave Travelnest.