How to update your personal or business details
Learn how to update your name, contact information, address and company details in your Travelnest account.
Keeping your account details up to date
Accurate personal and business details help Travelnest contact you about your account and bookings. You can update this information in your account’s Basic Information section.
How do I update my personal or business details?
1. Log in to your Travelnest account
Open the Travelnest website and log in to your account.
2. Open Basic Information
Under My Account in the left-hand menu, select Basic Information.
3. Update the relevant details
Follow the instructions below for an individual or a limited company (or equivalent).
For individuals
- My Details: Update your First Name and Last Name as needed.
- Contact Details: Update your email, correspondence email and phone number.
- Your Address: Enter your home address and complete the required fields, including Address Line 1, City, Postcode and Country/Region.
For limited companies or equivalents
- Business Details: Select Yes to indicate that you are a limited company or equivalent.
- Director Details: Enter the First Name and Last Name of the director who will act as the account guarantor.
- Contact Details: Update your email, correspondence email and phone number.
- Company Details: Enter your company name, trading name if applicable, registration number and VAT registration status.
- Company Address: Enter your business’s correspondence address, including the required address lines, city and postcode.
4. Save your changes
Select Save Changes at the bottom of the page.
Travelnest Tip Before saving, make sure all required fields are complete and your details match your official documents to avoid discrepancies.
What if I cannot update my details?
Check that all mandatory fields have been completed correctly. If you still need help, contact Host Support.