Understanding your weekly invoice statement
If a guest checked in during the previous week, from Monday to Sunday, we send you an invoice the following Wednesday. It includes a breakdown of the relevant bookings, payment values and deductions.
Booking details
The first five columns identify the bookings included in your statement:
| Column | What it shows |
|---|---|
| Booking ID | The unique booking reference beginning with TN. |
| Status | Whether the booking was confirmed or cancelled. |
| Arrival Date | The guest’s check-in date. |
| Channel | The booking channel the guest used. |
| Guest Name | The guest associated with the booking. |
Rent and applied discounts
Rent shows the accommodation amount based on your nightly pricing, before the discounts shown in the following columns.
If a promotion or discount applies, these columns explain the adjustment. Otherwise, they remain blank.
| Column | What it shows |
|---|---|
| Discount Type | The discount applied, such as a mobile rate or last-minute offer. |
| Discount Rate | The percentage discount, for example 10%. |
| Discount Value | The amount deducted from the original rent. |
| Discounted Rent | The rent after discounts, before commission, any applicable VAT and other adjustments shown on the statement. |
If applicable, Cleaning Fee shows the amount charged to the guest for cleaning.
Adjustments
The Adjustments column shows changes to the booking values. These may include cancellation charges or payout adjustments following a guest refund.
Fees and charges
The fee columns show the deductions applied to each booking:
| Column | What it shows |
|---|---|
| Commission Rate | The commission percentage applied to the booking. |
| Commission (Excl. VAT) | The commission amount before VAT. |
| VAT | Any VAT applied to the commission. |
| Total Travelnest Charges (Inc. VAT) | The combined commission and applicable VAT. |
Your final payment
Payment Value shows the amount you receive for each booking after the adjustments and deductions shown on the statement.